Site Policy

Terms & Conditions

The website ‘HIONIDIS.GR (e-shop from now on) is the  e-shop of the Greek company ‘HIONIDIS LTD’, situated in the district of Thessaloniki ,at Pavlou Mela 32 ,p.c.54622 ,telephone number 0030-2310-250585.

The visit and the use of the e-shop automatically means the acceptance of the terms of use. If you disagree with the following terms, you are kindly requested not to use the e-shop.

The HIONIDIS.GR reserves the right to modify, add, transform and renew unilaterally the content or the services of the e-shop, or the terms of use whenever it is necessary and without any previous warning, only by announcing it on the e-shop website.

Products and Images On Line

HIONIDIS.COM declines every responsibility that, due to a particular configuration of a client’s computer or to malfunction, the colors of the products visualized on the web site could appear to be slightly different from the original.

Images on HIONIDIS.COM belong to HIONIDIS LTT and any unauthorized use of these images without the express written consent of HIONIDIS LTT is forbidden.

Through the on-line store, we shell products in decreased value in relevance with our physical store.

Prices appearing on the on-line store apply only for orders through the on-line store and delivery to the customer’s address.

Delivery, of the products purchased through HIONIDIS.COM, is made in Greece and abroad under specified conditions and costs depending on the delivery destination..

For more information contact: [email protected]

Product Availability

Items featured on the web site do not always reflect the actual availability of the item in color and size.

Once the order is processed by the Orders Department HIONIDIS.COM reserves the right to re-confirm the availability of the merchandise, verify the transaction’s validity and check the Client’s record with HIONIDIS.COM..  Clients will be informed if for any reason the item ordered is not available or if the order cannot be processed as per the Client’s request. The products on the on-line store are being sold until the exhaustion of stock.

As an authorised retailer of all brands in the online selection, HIONIDIS.COM guarantees the complete authenticity of each and every item featured.

 

Property – Copyright & Trademark

HIONIDIS LTT is the owner of the web site HIONIDIS.COM and its contents. This includes, but is not limited to, the documentation, images, characters, design, music, software, codes and format scripts. The material included in the web site HIONIDIS.COM is protected by copyright.

Reproduction, modification, transmission, re-publication and/or re-distribution to third parties for commercial purposes are strictly prohibited without the express written consent from HIONIDIS LTT.

does not allow the use of the web site’s contents or the trademark for any other purpose than what is dictated by it.

 

Commercial Policies

Processing Orders

HIONIDIS LTT reserves the right to decline an order in the event that the order does not receive express verification or approval from the Client’s bank.

Once an order is placed for available items no changes can be made to that order. Orders placed separately will be shipped separately.

HIONIDIS.COM reserves the right to delay a shipment if the order is not able to be shipped for reasons beyond control. Please note that during promotions and sales there may be delays in immediate shipping.

It is at the sole discretion of HIONIDIS LTT to reserve the right to decline to process an order and/or offer service to anyone at any time.

 Final Customers

HIONIDIS LTT has created and published the web site HIONIDIS.COM with the mission to offer a service exclusively for its own Clients.

The products on sale on the web site HIONIDIS.COM are destined to the Final Customer. By “Final Customer”, HIONIDIS LTT intends person or persons who do not operate their own entrepreneurial nor professional activity that may include but not be limited to the re-sale of merchandise purchased at HIONIDIS.COM.

 

 

 

 

Client Requirements

To place orders at HIONIDIS.COM Clients must:

  • Be an individual as defined as a “Final Customer”
  • Be 18 years or older.
  • Be eligible and competent to enter legally binding contracts.
  • Have a valid POP e-mail address.
  • Have a valid Credit Card: Visa, American Express, MasterCard or a Verified Paypal Account or a Bank account

Declination of Responsibility

HIONIDIS LTT publishes information on its web site HIONIDIS.COM to provide a service to Users, but declines every responsibility of the possibility of eventual technical inaccuracy and/or typographical errors. Once brought to attention, HIONIDIS LTT will execute immediate correction.

HIONIDIS LTT also reserves the right to make corrections and changes to the web site when necessary without giving prior notice.

HIONIDIS LTT does not offer any guaranty that the information published on its own web site, is in conformity with the laws of the User’s competent jurisdiction.

HIONIDISSpA web site HIONIDIS.COM is a protected site according to international Internet standards which, if used correctly, Users can be reassured not to encounter viruses. However,HIONIDIS LTT declines any responsibility from eventual problems, damages, viruses or risks that the User may incur during the misuse of the web site and declines any responsibility from eventual faulty operations of the web site due to the deactivation of “cookies” in the User’s browser.

Users must accept the terms and conditions of this legal notice, and must be sure to visit these pages periodically for updates, changes and corrections.

HIONIDISSpA reserves the right to modify the terms and the conditions contained in this legal note when it is necessary without giving prior notice.

Privacy

HIONIDISSpA, with its legal headquarters in Pauloy Mela 32, Thessaloniki, Greece– provider of the services and activities available in the web site HIONIDIS.COM, may use the personal data, voluntarily provided by the User

Users are invited to visit this page periodically, for information according to updated laws and regulations.

HIONIDISSpA specifies that, while the use of personal data is necessary to execute the required services, Users are assured that the use of such data will not be used for profiling research, but solely to facilitate site management and the execution of orders.

Personal data, voluntarily provided by the User, will not be communicated nor sold to a third party.

All necessary information required in order for credit card payments and transactions to be processed (credit/debit card number, expiry date, security code) will be sent to our bank (specifically Eurobank) and fraud-monitoring team for authentification, via encrypted protocol, without any third party interference. This information will never be seen or stored for any purpose by HIONIDIS LTT.

Cookie Policy

HIONIDIS.COM, reserves the right to use personal data, voluntarily provided by users, in compliance with current regulations (Article 13 of Legislative Decree 196/2003).

Users are invited to periodically visit this page to view updates and/or changes related to current legislation.

Applied law and rest of the terms

Any part of the above terms opposes to the Law, automatically ceases to exist and is excluded from the agreement but in any case it does not affect the validity of the remaining terms. Any concession, additional time or not implementation of one or more of the present terms by the HIONIDIS.GR cannot be interpreted as resignation, permanent or temporary, partial or total, of any right or claim that stands from them or from the Law. The present agreement will be covered by both European and Greek

Laws and will be under the exclusive jurisdiction of the Justice Hall of Thessaloniki.

 

Shopping on Line

Sizing and Product Details

Images and descriptions of each product are available online. For more information, or to request additional measurements for a specific size, HIONIDIS.COM you can e-mail us at [email protected]

Prices and Currency

Published prices and final invoices are in Euro.

HIONIDIS.COM encourages clients to contact their home bank to receive the accurate price conversion and any bank commissions related to the transaction.

Shipment is Free for all orders in Greece and for orders over 200 € in the EU

Please note, orders under € 50 cannot be shipped out of Greece.

 

Order Payment

The following methods of payment are accepted by HIONIDIS.COM:

Credit Card

When clients place orders online, Credit Card details are forwarded to a protected online banking system provided by Eurobank which accept Visa, MasterCard, American Express.

Please visit: www.eurobank.com  for further information.

Credit Card Security

HIONIDIS.COM Clients are guaranteed maximum Credit Card security because all transactions are processed using a secure server.

HIONIDIS.COM CUSTOMER SERVICE AGENTS WILL NOT ASK FOR NOR ACCEPT CREDIT CARD NUMBERS AND/OR EXPIRATION DATES.

HIONIDIS.COM advises Clients to apply for E-commerce security PIN CODES provided by Verified by Visa and SecureCode by MasterCard.

For more information, please visit www.visa.com or www.mastercard.com

Credit Card Charges

If there are sufficient funds and the account information is valid, the order will be processed instantly. Credit cards are charged at the moment that the order is confirmed for available merchandise.

 

PAYPAL

HIONIDIS.COM welcomes payments from PayPal Accounts and reserves the right to process orders only if shipped to the same address that the verified Paypal account is registered with.

 

Cash on delivery ( only for orders within Greece)

HIONIDIS.COM accepts payment on delivery. In this case the customer must first pay the total amount to the courier officer in charge of the delivery and then can receive their order.

Order Update

It is possible to check the status of your order directly on line by accessing MY AREA and clicking on the MY ORDERS tab.

We remind clients once an order is placed for available items no changes can be made to that order. Orders placed separately will be shipped separately.

Promo Codes

Clients who have been sent a HIONIDIS PROMO CODE by newsletter, through social networks or on approved promotional web sites can insert this code during order purchase and checkout. Each code has a validity start and end date which limits its use and cannot be extended. PROMO CODES can be used in conjunction with Store Credit Vouchers.

Store Credit

Store Credit can be requested in lieu of refunds for returned merchandise and other cases when the requested item may not be available. Store Credit can be used only once within 90 days of issuance in its entirety on an order that is either equal to or greater than the value of the Store Credit.

Gift Cards

The HIONIDIS GIFT CARD:

  • is redeemable exclusively on-line for any article featured on the HIONIDIS.COM website allowing the recipient to shop amongst the finest collections of clothing, shoes, handbags, accessories and jewellery for Men from the greatest international fashion designers.
  • is available in increments from Euro 100, 200, 500, 1000 and 5000.
  • is sent to the recipient in an elegant gift envelope accompanied by a personal message.
  • has a validity of 12 months.
  • can be used for one or more orders.
  • can be used towards an order of greater value than the Gift Card amount.
  • cannot be used to purchase other Gift Cards.
  • cannot be redeemed or exchanged for cash.
  • do not include any eventual import fees on the shipped merchandise. Import Fee payment is the sole responsibility of the Gift Card/ Order recipient.

Shipments within the EU are not subject to import fees.

Shipments outside of the EU are subject to import fees.

Orders placed with Gift Cards can be returned. In this case the amount of the purchase is credited back to the gift card without altering ιits validity period.

HIONIDIS.COM Gift Cards are sent by priority shipment to the address indicated during the order process. HIONIDIS.COM is not responsible for shipment delays or mishaps due to incorrect or incomplete shipping addresses.

HIONIDIS.COM Gift Cards are anonymous and, therefore, HIONIDIS.COM is not responsible for the misuse of lost or stolen cards. Please contact [email protected] for lost or stolen Gift Cards.

HIONIDIS.COM reserves the right to refuse orders placed with Gift Cards that may be invalid, fraudulent or the result of code duplication.

Orders placed with Gift Cards are subject to the standard commercial terms and privacy policies as published on HIONIDIS.COM.

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